Company Car FAQs

A company car is a vehicle provided by an employer that is usually available to the employee for both business and private use (although this can change, so please check your company car policy).

Company cars are provided either as a requirement of your role (e.g. there’s a high level of travel required for the role) or as perk in your remuneration package. In either case it is seen as a benefit provided by your employer on top of your salary and is therefore subject to a tax called Benefit in Kind (BiK) tax.

Due to lack of supply, we are unable to offer demo vehicles to be delivered out to you. Please visit a local dealership if you’d like to test a vehicle before ordering via our company car website.

It’s quick, simple and sorted in just four simple steps:

1. In the “Find a car” section of the Zenith website, once you have obtained a quote and chosen your colour and trim, click on the “Order” tab.
2. You’ll need to accept the terms and conditions of the scheme by ticking the required boxes.
3. After you have clicked “Submit” your order request will be sent to your employer for authorisation.
4. Once your order request has been authorised, we’ll place your order with the dealership. Shortly afterwards you’ll receive an email from us confirming that your order has been placed, along with an estimated delivery date. You should check your order confirmation carefully and contact us if anything is incorrect.

If for any reason there is an increase in the price or specification of the vehicle between the date ordered and the delivery date, we’ll let you know about the change and you’ll be given the option to cancel your order if you wish.

Please contact your dedicated driver team if you need to make any changes to your order request. It will depend on the requested change and build stage of the vehicle as to whether the amendment is possible. Your driver line can be found by logging in to your driver website via your intranet hub or benefits platform.

Cancellations are always possible, but please bear in mind that they can carry a charge from the dealership. Please contact the team if you are thinking of cancelling your order and we’ll be able to check with the dealer and advise from there.

If eligible, please check your company car policy for all the up-to-date information which can be found in the ‘Documents’ area of your company car website.

To allow for lead times, you will usually be invited to order a new vehicle between 3-9 months in advance of your current vehicle term expiring, please check your company car policy for details in the ‘Documents’ area of your company car website.

As the owners of the vehicle, we can provide you with a ‘Letter of authority’ to allow you to obtain a parking permit. Please email your dedicated Zenith team to request this. Your driver line can be found by logging in to your driver website via your intranet hub or benefits platform.

You can take your company vehicle abroad for up to 90 days per year. Before you do so, you’ll need to obtain travel documents from us. These documents need to be originals and therefore cannot be emailed, so please request them with at least 2 weeks’ notice before your travel date to allow enough time for processing and postal delivery. You can get the documents by emailing the request to your dedicated Zenith team and including:

• your full name
• dates of travel
• the names of any additional drivers who may drive the vehicle whilst you are abroad
• the address for delivery.

Be sure to check your company car policy regarding breakdown cover when abroad as it may not be covered, and you may need to request and pay for this.

Check out our top tips for driving abroad to ensure you have a smooth journey, wherever you’re going.

As the registered keeper of the vehicle, we’ll be charged directly for any fines and the cost will then be charged to your employer plus an administration fee. Please check your company car policy to find out whether this charge will be passed on to you.

In respect of moving traffic, red light offences and speeding fines, we will provide the requesting authority with details of the employee to whom the vehicle is allocated at the time of the offence.

If liability has been transferred to the main driver of the vehicle and it needs to be further transferred to a nominated/additional driver, it will be the responsibility of the main driver to respond to the issuing authority and inform them of the name and address of the driver at the time so that the notice of intended prosecution can be re-directed.

In the cases where fines are paid up-front, you’ll be responsible for payment and where applicable will need to recoup costs from the nominated/additional driver yourself. Any endorsements e.g. points added to the driving licence that are incurred as a result of this type of offence MUST be disclosed to the Zenith team.  Failure to comply may result in action being taken under the firm’s disciplinary policy.

Read more of our frequently asked questions on penalty and parking notices here.